PRIVACY POLICY

Who we are

Medium West (“us”, “we”, or “our”) operates as a creative solutions business, offering various services including web development, site hosting, site optimization, site health, video production, photography, web design, and more (referred to as the “Services”).

This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our Services. By accessing or using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

Information Collection and Use

We may collect personal information from you when you use our Services, including but not limited to:

• Contact Information: Such as your name, email address, phone number, and postal address.
• Account Information: If you create an account with us, we may collect your username, password, and other account details.
• Payment Information: If you make a purchase or engage in a transaction with us, we may collect payment information such as credit card details.
• Usage Information: We may collect information about how you interact with our Services, including your browsing activity, IP address, device information, and cookies.

We use this information to:

• Provide, maintain, and improve our Services.
• Communicate with you, including responding to your inquiries and providing customer support.
• Process transactions and fulfill your orders.
• Personalize your experience and deliver relevant content and advertisements.
• Ensure the security and integrity of our Services.

Data Sharing and Disclosure

We may share your personal information with third-party service providers who assist us in operating our business, conducting our Services, or servicing you. These third parties are contractually obligated to use your personal information only for the purposes we specify and to protect your information in accordance with applicable laws and regulations.

We may also disclose your information in response to valid legal requests, to protect our rights and property, or to investigate or prevent fraud or illegal activities.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

You have the right to access, correct, or delete your personal information. You may also object to or restrict certain processing of your information. To exercise these rights, please contact us using the contact information provided below.

Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on our website. We encourage you to review this Privacy Policy periodically for any changes.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.